11tk Terms & Conditions — Please Read Before Use

01 General Terms & Conditions

11tk (operating at https://11tk.win) is an online gaming and entertainment platform. These Terms and Conditions form a legally binding agreement between 11tk and all its users. By accessing or using the platform, you agree to be bound by these terms from the moment you begin.

11tk operates in accordance with applicable laws and regulations in Bangladesh. These Terms and Conditions may be updated from time to time, and continued use of the platform after any changes constitutes your acceptance of the revised terms.

In these Terms and Conditions, "we" and "our" refer to 11tk, while "you" and "user" refer to any person registered on or using the platform.

02 Account Register

The following conditions must be met to create an account on 11tk:

• Each individual may only One Account You may open. Having more than one account under the same person's name is strictly prohibited.
• You must provide accurate and truthful information during registration. Accounts created with false information may be closed at any time.
• Your account password and login credentials must be kept strictly confidential. You must not allow anyone else to access your account.
• Any suspicious activity on your account must be reported to our support team immediately.
• If KYC documents are requested for verification, they must be submitted within the specified timeframe.

If any irregularities are detected on an account, 11tk reserves the right to suspend or terminate that account without prior notice.

03 Age Restriction & Eligibility

Minimum Age Requirement to Use 11tk 18 years. Use of this platform by anyone under 18 years of age is strictly prohibited.

• A national ID or other government-issued document may be requested at registration for age verification.
• Any account found to be operated on behalf of a minor will be terminated and all associated funds will be forfeited.
• Creating an account by fraudulently concealing your age may result in legal action.

04 Deposits and Withdrawals

All financial transactions on 11tk are governed by clear and specific rules. The following terms apply to deposits and withdrawals:

• A minimum deposit amount is set and may change from time to time.
• Only payment methods registered in your own name may be used. The use of third-party accounts is strictly prohibited.
• KYC verification may be required before processing a withdrawal.
• Specific wagering requirements must be met before withdrawing from bonus funds.
• 11tk reserves the right to temporarily hold withdrawals in cases of suspicious transactions.
• Withdrawal requests are generally processed within 24–72 hours. In exceptional circumstances, additional time may be required.

All transactions are processed via bKash, Nagad, Rocket, and approved payment gateways. 11tk does not support any unlawful payment channels.

05 Bonuses & Promotions

11tk bonuses and promotional offers are provided subject to the following conditions:

• Welcome Bonus: Applicable to new members on their first deposit. A specified wagering requirement (typically 10–30x) must be met before the bonus can be used.
• Reload Bonus: Applicable to reload deposits for existing members. Each offer has its own terms.
• Cashback Offer: A portion of total losses within a given period can be recovered.
• The same bonus cannot be claimed more than once.
• Bonuses may be cancelled if bonus abuse or unusual betting patterns are detected.
• 11tk reserves the right to modify or discontinue any promotion or bonus offer without prior notice.

06 Gaming Rules

11tk has a set of core gaming rules that all members must follow:

• Each game has its own rules, which are detailed within the game interface.
• If a technical error causes an abnormal game outcome, 11tk reserves the right to void that round.
• For Sports Betting, bets will not be settled until the official result has been announced.
• If a disconnection occurs during a Live Casino game, the outcome will be determined based on the state of the game at that point.
• Any winnings obtained by exploiting bugs or vulnerabilities in the gaming software will be voided.

07 Prohibited Activities

The following activities are strictly prohibited on the 11tk platform and may result in account termination as well as legal action:

• Using the platform for money laundering or illegal fund transfers.
• Using bots, automated software, or artificial intelligence to play games.
• Attempting to access another member's account without authorization.
• Attempting to breach or hack the platform's security systems.
• Abusing bonuses by creating multiple accounts.
• Fraudulent behavior or harassment toward other members.
• Using false identities or documents to complete account verification.

08 Account Termination and Suspension

11tk reserves the right to suspend or terminate any account in the following circumstances:

• If the Terms and Conditions are violated.
• If evidence of fraudulent activity is found.
• If fraudulent documents are submitted during KYC verification.
• Extended inactivity (typically 12 months).
• Upon order of a court or government authority.

Members may also contact the support team at any time to close their account. Before closure, any outstanding balance may be withdrawn, though bonus funds will be forfeited.

09 Responsible Gaming

11tk believes gaming is a form of entertainment, not a source of income. We take responsible gaming seriously:

• You can set your own deposit limits, session time limits, or gaming breaks at any time.
• You have the option to temporarily or permanently exclude yourself from the platform (self-exclusion).
• Our support team is ready to help if you notice any signs of gaming addiction.
• We strongly recommend seeking professional help to avoid excessive gaming.

For more details, visit our Responsible Gaming View the page.

10 Privacy Policy

Protecting your personal data is a priority for 11tk. To learn how we collect, use, and safeguard your information, please refer to our Privacy Policyis described in detail.

• Your information is never sold to third parties.
• Information is not shared with any government body except when legally required.
• All information is secured with 256-bit SSL encryption.

11 Right to Amend Terms & Conditions

11tk reserves the right to update these Terms and Conditions, in whole or in part, at any time. Members will be notified of significant changes via email or platform notifications.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly.

12 Contact

If you have any questions or comments regarding our Terms and Conditions, please get in touch with us:

• Email: [email protected]
• Live Chat: Log in to the platform and chat with us directly.
• Support hours: 24 hours a day, 7 days a week.